Contact information
We're Here to Help
At FemForm, we value our customers and are committed to providing exceptional service. If you have any questions about your order, our products, shipping, or returns, our support team is here to assist you.
Customer Support
Email: support@femform.co.za
We aim to respond to all enquiries within 1–2 business days.
Business Hours
Monday – Friday: 08:00 – 17:00 (SAST)
Saturday: Closed
Sunday & Public Holidays: Closed
Frequently Asked Enquiries
Please contact us if you need assistance with:
- Order status and tracking
- Shipping and delivery
- Returns and refunds
- Product information
- Payment enquiries
- General support
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A detailed description of your enquiry
- Any relevant photographs (for damaged or incorrect items)
Response Times
Our typical response times are:
- General enquiries: Within 1 business day
- Order enquiries: Within 1 business day
- Returns and warranty requests: Within 2 business days
During promotional periods or public holidays, response times may be slightly longer.
Contact Details
FemForm
Email: support@femform.co.za
Website: www.femform.co.za